Les utilisateurs de l’internet sont aux abois, les services téléphoniques et internet sont de mauvaises qualités et les prix sont exorbitants, déclarent plusieurs citoyen-nes qui dénoncent certaines compagnies qui augmentent leurs prix de services de 20 á 30% sans l’annoncer aux consommateurs.

À l’insu des autorités haïtiennes représentées par le Conatel, le secteur de la télécommunication est un marché libre et en désordre en Haïti, selon les habitants, il n’y a aucun contrôle réel sur la qualité et le coût des services. « C’est comme s’ il y a un complot entre l’état haïtien et les compagnies téléphoniques pour ruiner l’économie du pays, » déclare un citoyen vivant à Léogane.

De nos jours, l’économie numérique est un domaine porteur qui offre de grandes possibilités financières aux jeunes et même pour faire des études en ligne. Dépendant, l’état haïtien laisse le champs libre aux compagnies de téléphonie mobile pour appauvrir la population haïtienne.

Chaque mois , au moins il y a une augmentation de près de 20% sur les services de télécommunication en Haïti. En juin 2022, le DG de la Digicel a déclaré que le prix de la minute locale de sa compagnie est de 16,5 gourdes sur le compte principal des clients, de son côté la Compagnie Natcom qui est un partenariat de l’ état haïtien avec une compagnie Vietnamienne qui détient le monopole du service de l’internet actuellement en Haïti, en 2022, elle a mis des plans internet très abordables aux consommateurs haïtiens.

Le Plan mensuel d’internet de Natcom était de 200 gourdes, à présent le plan est passé à 500 gourdes soit une augmentation de 300%. Il ne faut pas oublier qu’en Haïti, le taux de chômage est extrêmement élevé. En majeure partie , le service téléphonique est une source d’espoir pour la famille haïtienne qui compte quotidiennement sur un appel de la diaspora ou d’ un proche.

Par Eben-Ezer Delice

129 thoughts on “Dans le secteur de la télécommunication en Haïti, la situation est extrêmement grave”
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